Privacy Policy
At Tangail Mart, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe, secure, and trustworthy shopping experience for every customer.
By visiting our website, placing an order, or contacting us through our official platforms, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect certain personal information, including:
Full Name
Phone Number
Delivery Address
Email Address (if provided)
Payment Information (if applicable)
Order Details and Purchase History
Communication Records with our support team
We may also collect limited non-personal information such as:
Device type
Browser type
Website usage behavior
IP-related technical information
This helps us improve our website performance and customer experience.
2. How We Use Your Information
We use your information for the following purposes:
To process and confirm your orders
To arrange delivery and shipment
To contact you regarding your order status
To provide customer support
To improve our products, services, and website
To send important service-related updates
To maintain transaction records for business purposes
We only use your information in ways that are necessary for operating and improving our service.
3. Payment & Transaction Safety
Tangail Mart values safe and secure transactions.
If you make payments through mobile banking, bank transfer, or any online payment system, your payment-related information is handled with care and used only for payment verification and order processing purposes.
We do not intentionally misuse or publicly share your private payment information.
4. Sharing of Information
Tangail Mart does not sell, rent, or trade customer personal information to third parties.
However, your information may be shared only when necessary with trusted service providers such as:
Courier / delivery partners
Payment service providers
Website technical support systems
This is done only for completing your order, maintaining service quality, or operating the website.
5. Data Protection
We take reasonable and practical steps to protect your personal information from:
Unauthorized access
Misuse
Loss
Unlawful disclosure
While no online platform can guarantee 100% absolute security, we strive to maintain a secure and responsible system for customer data protection.
6. Cookies & Website Tracking
Our website may use cookies or similar technologies to improve your browsing experience.
Cookies may help us to:
Understand website traffic
Remember user preferences
Improve website functionality
Offer a smoother shopping experience
By using our website, you agree that we may use cookies for performance and user experience purposes.
7. Customer Communication
When you contact Tangail Mart through website forms, social media, phone, or messaging platforms, we may keep communication records to:
Provide support
Solve order issues
Improve customer service quality
These records are handled responsibly and only used for service-related purposes.
8. Customer Rights
Customers may request updates or corrections to their personal information if necessary.
If you believe any of your provided information is incorrect, please contact us and we will try to assist you accordingly.
9. Policy Updates
Tangail Mart reserves the right to update or change this Privacy Policy at any time without prior notice.
Any updated version will be published on this page.
We encourage customers to review this page occasionally to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy, you may contact us through:
Website: tangailmartt.com
Facebook Page: Tangail Mart
Customer Support: thetangailmart@gmail.com
